At HandsOnKit, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following information:
- Full name
- Contact number
- Email address
- Shipping and billing address
- Payment confirmation details (we do not store card numbers)
- IP address, device information, and browser data
- Order history and interaction details
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations, updates, and support communications
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with UAE legal and regulatory requirements
3. Payment Security
All payments are processed through secure, PCI-DSS compliant third-party gateways.
HandsOnKit does not store your credit/debit card details.
4. Sharing of Information
We only share your data with:
- Courier and logistics partners for delivery
- Payment gateway providers for transaction processing
- Legal authorities if required by UAE law
We never sell, rent, or misuse your personal information.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember user preferences
- Analyze website traffic
- Improve site performance
You may disable cookies through your browser settings.
6. Data Protection & Security
We implement strict technical and organizational safeguards to protect your personal data from unauthorized access, misuse, loss, or alteration.
7. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Maintain legal and financial records
- Comply with regulatory obligations
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
Requests can be sent to admin@handsonkit.com
9. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our platform.
10. Children’s Privacy
HandsOnKit does not knowingly collect personal data from children under 13 without parental consent.
11. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page.
12. Contact Information
📧 Email: admin@handsonkit.com
📱 WhatsApp/Phone: +971 54 407 1239